Support

VeganSwap turns any recipe vegan, entirely on your device. If something isn't working or you have a question, email support@veganswap.app. A real person reads it.

FAQ

My recipe URL didn't import correctly

Some sites don't publish recipe data in a readable format. Two fallbacks: share the page to VeganSwap from Safari, or copy the ingredient list and paste it directly: the paste box accepts any raw text. Photo scan also works on cookbook pages and index cards.

How do swaps decide what's vegan?

Whether an ingredient is vegan is decided by a curated, bundled ingredient database, never guessed by a model. The model only proposes and ranks substitutes among confirmed-vegan options and writes the explanation.

How do I restore my purchase on a new device?

Open VeganSwap → Settings → Restore Purchases. Purchases are tied to your Apple ID, so the one-time purchase covers all your devices.

How do I get a refund?

Purchases are processed by Apple, so refunds go through them: visit reportaproblem.apple.com, sign in with the Apple ID you purchased with, and select VeganSwap.

What languages does it support?

English, Spanish, French, German, Dutch, Turkish, Portuguese, and Italian.

Where is my data stored?

On your device (and, if you turn on sync, in your personal private iCloud). See the privacy policy (it's short and honest).

Contact

support@veganswap.app. Include your iOS version and what you were trying to do; screenshots help.